Get in Touch With Our Team
Need a hand? Our support team at CrownJewelz is ready to help with account questions, verification, deposits, withdrawals, technical issues or general feedback. Contact us for quick, practical assistance and we’ll guide you through any issue, from account settings to game queries. If you prefer, the Crown Jewelz team can be reached via email or phone during business hours, and we aim to respond promptly to every enquiry. We provide clear guidance on bonuses, verification and responsible gambling resources.
| Department | Contact |
|---|---|
| Customer support | [email protected] (live chat & email, reply within 24 hours) |
| General enquiries | [email protected] (corporate and payments queries) |
| Affiliate enquiries | [email protected] (programme and tracking) |
| Phone | +44 20 7946 0523 (Mon-Fri, 09:00-18:00) |
| Working hours | Mon-Fri, 09:00-18:00. Closed on public holidays. |
Email Assistance
Email is our preferred contact method for detailed requests, account-related issues or any query that needs explanations or documents. Please email [email protected] with a clear subject line and include up-to-date contact details and your account ID where relevant. Providing attachments or reference numbers helps us resolve cases faster and prevents delays in follow-up.
Contact Form
Name Email Message Send to Crown JewelzResponse Time
Our support team aims to reply quickly - most enquiries are answered within one business day. Simple requests such as account or payment queries are typically resolved sooner, while more complex cases - for example identity checks or disputed transactions - may take longer depending on their nature. We appreciate your patience and will keep you updated on progress.
Feedback
We’d love to hear from you. Tell us about any issues, suggestions or ideas for improving the site. Your feedback is read carefully by our team and directly informs updates to games, promotions and usability. Please use the help centre or feedback form to send comments so we can review them and make the site easier and more enjoyable for everyone.